Customer Service Showroom Rep $18-$21 an Hour- Pella Windows Monroeville PA.
3.
3 McMurray, PA McMurray, PA Full-time Full-time $18 - $21 an hour $18 - $21 an hour 13 days ago 13 days ago 13 days ago Description:
Support customer satisfaction, growth, profitability and other performance objectives of the branch office through coordination and maintenance of all inside selling and office procedures.
Ensure all policies and procedures in accordance with the Gunton Selling System are handled in a timely manner.
Accurate follow-up on all customer requests, quotes, orders, and inquiries.
Work in conjunction with Sales Representatives to ensure that the branch office achieves performance goals in customer satisfaction.
Requirements:
$18-$21 per hour based on experience 9:
00am-5:
00pm Mon-Fri Occasional Saturday 10:
00am-2:
00pm Convert In-Store, Phone-In, or Website contacts into appointments for the appropriate segment outside sales representative.
Manage the input of information into our contact management system.
Develop extensive product knowledge, process knowledge, and the ability to navigate the Pella Quoting System.
Convert quotes through the Pella Quoting System into accurate proposals/contracts.
Communicate customer product service needs to the customer service team through the Gunton Private Network in a timely manner.
Assist in the training and development of new employees.
Participate in seasonal Friends of Pella /Non Pella User seminars for prospects and customers with the goal of increasing sales.
Manage mailings; filing, software updates, office supplies, and promotional literature inventories.
Proactively supports all segments with the Windowscaping Center.
Make daily prospecting calls to facilitate appointments for all outside Representatives in Windowscaping Center.
Manage housekeeping activities involving all Windowscaping team members to maintain a clean, professional, presentable office environment.
Perform additional responsibilities assigned by your manager REPORTING RELATIONSHIP Reports to the Inside Sales Manager or the Segment Manager, depending on divisional structure MANDATORY SUCCESS FACTORS Customer-focused Team-focused Process driven Results oriented Outstanding organizational skills with the ability to multitask with an attention to detail Highly computer literate, proficient in Microsoft office Strong verbal and written communication skills Professional appearance Excellent interpersonal skills Time management abilities Able to work Retail Hours PREFERRED SUCCESS FACTORS Previous selling experience Leadership abilities.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 McMurray, PA McMurray, PA Full-time Full-time $18 - $21 an hour $18 - $21 an hour 13 days ago 13 days ago 13 days ago Description:
Support customer satisfaction, growth, profitability and other performance objectives of the branch office through coordination and maintenance of all inside selling and office procedures.
Ensure all policies and procedures in accordance with the Gunton Selling System are handled in a timely manner.
Accurate follow-up on all customer requests, quotes, orders, and inquiries.
Work in conjunction with Sales Representatives to ensure that the branch office achieves performance goals in customer satisfaction.
Requirements:
$18-$21 per hour based on experience 9:
00am-5:
00pm Mon-Fri Occasional Saturday 10:
00am-2:
00pm Convert In-Store, Phone-In, or Website contacts into appointments for the appropriate segment outside sales representative.
Manage the input of information into our contact management system.
Develop extensive product knowledge, process knowledge, and the ability to navigate the Pella Quoting System.
Convert quotes through the Pella Quoting System into accurate proposals/contracts.
Communicate customer product service needs to the customer service team through the Gunton Private Network in a timely manner.
Assist in the training and development of new employees.
Participate in seasonal Friends of Pella /Non Pella User seminars for prospects and customers with the goal of increasing sales.
Manage mailings; filing, software updates, office supplies, and promotional literature inventories.
Proactively supports all segments with the Windowscaping Center.
Make daily prospecting calls to facilitate appointments for all outside Representatives in Windowscaping Center.
Manage housekeeping activities involving all Windowscaping team members to maintain a clean, professional, presentable office environment.
Perform additional responsibilities assigned by your manager REPORTING RELATIONSHIP Reports to the Inside Sales Manager or the Segment Manager, depending on divisional structure MANDATORY SUCCESS FACTORS Customer-focused Team-focused Process driven Results oriented Outstanding organizational skills with the ability to multitask with an attention to detail Highly computer literate, proficient in Microsoft office Strong verbal and written communication skills Professional appearance Excellent interpersonal skills Time management abilities Able to work Retail Hours PREFERRED SUCCESS FACTORS Previous selling experience Leadership abilities.
Estimated Salary: $20 to $28 per hour based on qualifications.
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